Job Description

TUMO – Operations Coordinator

4146 Lankershim Blvd • North Hollywood, CA • Full-Time • Start Date: Jan 2026

TUMO Los Angeles is seeking a highly organized and proactive Operations Coordinator to support the day-to-day functioning of our center and ensure smooth, consistent operations. This full-time, on-site role supports the Center Manager in maintaining systems, documentation, logistics, and technology readiness so that students and staff have an exceptional experience every day at TUMO. The Coordinator will take on special projects and events that will require collaboration with industry experts from diverse technical and design fields. 

Start Date

January 2026

Hours / Location

Full-time, on-site in North Hollywood.

Workweek: Tuesday–Saturday.

Must be available for evening student sessions on Tuesday and Wednesday and all day student sessions on Saturdays. 

Compensation [full-time, salaried role]

$70,000 – $75,000 per year, commensurate with experience.

Health and Dental Insurance Included

About TUMO

TUMO serves approximately 40,000 teens each week across 10 countries, with centers in Paris, Berlin, Lisbon, Buenos Aires, Yerevan, Amsterdam, and more. TUMO Los Angeles is the first U.S. location, made possible with support from the State of California and the City of Los Angeles.

TUMO students (ages 12–18) attend the center after school to explore technology and design through self-learning activities, hands-on workshops, and project-based labs, all free of charge. TUMO LA opened in October 2025 and currently serves 600 students per week.

Main Responsibilities

• The Operations Assistant works closely with the Center Manager to:
• Support daily session logistics to ensure the center is operationally prepared and functioning smoothly during student sessions
• Solve minor issues that arise during student sessions and document concerns that need follow-up
• Develop a strong understanding of TUMO’s programs, activities, learning model, and daily operations, and be able to explain the program clearly to students, families, visitors, and partners
• Maintain and update internal schedules, calendars, lists, and operational documents
• Assist with backend enrollment tasks such as data entry, learning platform updates, and preparing onboarding materials
• Track and maintain accurate internal data and ensure information is up to date in all systems
• Troubleshoot basic hardware and software issues and coordinate with IT support when needed
• Set up, organize, and maintain devices, charging stations, and equipment used throughout the center
• Monitor inventory and manage procurement tasks including purchasing, deliveries, returns, and warranty claims
• Submit and track help desk tickets for product, IT, or system issues
• Organize TUMO “Learning Labs” intensive workshops led by top industry professionals, including outreach. 
• Assist with operational and administrative projects and special events as needed; responsibilities may evolve as the center grows

Requirements

Minimum 2–3 years experience in an operations or administrative role

Strong organizational skills with the ability to create and maintain systems

Ability to learn new technology platforms and troubleshoot basic technical issues

Clear communicator with excellent documentation habits

Proactive, solution-oriented, and able to anticipate operational needs

Comfortable engaging with teens in a structured environment

Experience with basic inventory management, procurement, or technical support is a plus 

How to Apply

Submit your resume and cover letter to la.jobs@tumo.center

Only candidates selected for an interview will be contacted. 

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